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SAP ENTERPRISE SUPPORT

SAP enterprise support is one of the several support plans offered by us. Companies often have to decide where to focus their attention and invest time of IT department which may lead to system inefficiency and failures. That is the reason why companies worldwide rely on SAP Enterprise Support – to ensure predictability, flexibility and stability in system support. The most minimal support plan is the SAP Customer Connection Program, for very minimal, targeted software improvements. SAP Enterprise Support goes beyond supporting just SAP applications, providing end-to-end support of a customer’s entire platform, including mission-critical customer and partner applications, according to SAP. It is designed flexibly to accommodate any size of organization, any industry, or application configuration. 

SAP ENTERPRISE SUPPORT

SAP ENTERPRISE SUPPORT BENEFITS:

  • Global 24/7 support
  • Service-level agreement (SLA) including priorities of incidents
  • Take advantage of new functionality that is easier to consume into existing SAP landscapes
  • Proactive technical quality controls (TQCs) during the implementation, operation and upgrades